When you stay with us, you can rest easy knowing that our team is here to help you during your entire stay! We’re available to help you with all of your Wine Country vacation planning needs and to make sure you have a superior experience while you’re here. After you book a reservation you’ll be sent a comprehensive welcome book about the home with everything you’ll need to know about how to use specific amenities (like how to turn the pool lights on) and recommendations about things to do close by.
Each reservation also includes a starter package meant to last you at least 24 hours, meaning you’ll find the following at your Sonoma County vacation home upon arrival:
Coffee and tea samples
Paper towels and sponge
Dish soap and hand soap
Bed & Bath Amenities
Hotel quality bedding and towels
Shampoo and conditioner
Facial, body, and hand soap
And the list continues...
Iron and ironing board
Various cleaning supplies
For your safety and peace of mind, you can be sure we are following CDC recommended cleaning procedures, including hospital-grade disinfectants, personal protective equipment for cleaning crews, and gaps between guests. And, there’s no need to stop by an office or meet in person; our contactless self check-in process is extremely easy.
Making Your Sonoma Stay Effortless
Have special requests? Our concierge team can assist you with scheduling other services like having the refrigerator or wine cooler stocked before you arrive, private wine tasting and tours curated by a sommlier, hot air balloon riding, and so much more. Simply send us an email or give us a call, and we’ll be in touch with more information.